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Vodafone

Customer Service & Sales

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Vodafone is seeking enthusiastic and customer-focused individuals to join our dynamic support team. As a Customer Service Representative, you will be the first point of contact for our customers, assisting with inquiries, resolving issues, and providing world-class support across various channels (phone, email, chat, or in-store).Key Responsibilities:Handle customer queries with professionalism and efficiencyProvide accurate information about products, services, and billingTroubleshoot and resolve customer issues promptlyMaintain detailed records of customer interactionsPromote Vodafone services and offers where appropriateMeet performance and quality targets set by the teamRequired Skills:Excellent communication and interpersonal skillsStrong problem-solving and multitasking abilities Basic computer literacyPatience and a customer-first attitude Ability to work in a fast-paced environment Qualifications:High school diploma or equivalent (Bachelor’s degree preferred)Prior customer service experience is an advantage

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